ORDER CHANGES & CANCELLATIONS:
Please Contact Us to change or cancel an
order. We will do whatever we can to accommodate your request. We only
refund shipping charges if the item sent is defective.
CREDIT CARD PROCESSING:
Purchases made on our website are processed by viaKLIX, a partner of
Wachovia Bank. viaKLIX uses SSL to ensure that your transaction is
secure. To purchase an EasyAir, you will be sent to the viaKLIX website
to complete your order.
TO CHECK ON ORDER STATUS:
We will try to ship within 48 hours of receiving your order and
processing your credit card. We are currently using the USPS for
shipping. If for any reason your order is delayed by us (such as back
order), we will contact you ASAP.
RETURN POLICY:
To receive credit for returned merchandise, a return authorization
number must be issued prior to returning. All merchandise returned for
customer convenience is subject to a 10% restocking fee plus shipping.
We also can only credit the credit card used for the original purchase.
Please allow 1-2 billing cycles for the refund credit to appear on your
credit card statement.
WARRANTY INFORMATION:
All EasyAir merchandise comes with a Manufacturer Twelve Month Limited
Warranty. If any piece of merchandise is proved to be defective by
reason of improper workmanship and/or material we will replace, at our
discretion, that part of the whole product at no charge to you. To
obtain warranty service, please Contact Us before shipping the defective part to us. The above warranty does not
cover defects caused by modification, alteration or repair of the
product or part by anyone other than the manufacturer. In addition,
warranties do not cover physical abuse to, or misuse of the product, or
use or assembly thereof in manner contrary to the accompanying
instructions.
PRIVACY POLICY:
We are committed to ensuring your privacy. We keep the information that
you give us during the ordering process private and confidential. We
will never rent or share your e-mail address, name, phone number or any
other identifying information with anyone else.
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